Shipping Policy
Shipping Policy
Thank you for shopping with Petisfy.
We are committed to processing and shipping your order as quickly as possible.
Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order ships, you will receive a tracking number by email.
Please allow 24–48 hours for tracking information to update after shipment.
Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to:
- High order volume
- Carrier delays
- Weather conditions
- Customs clearance
Petisfy is not responsible for delays caused by shipping carriers or customs.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Petisfy is not responsible for lost or stolen packages marked as delivered.
If your package is marked delivered but not received, please contact the shipping carrier first.
Contact Us
If you have any shipping questions, please contact us at: