Contact us

We’re here to help with questions about orders, shipping, returns, and product support.

If you need assistance, please reach out and our team will get back to you as soon as possible.

Customer Support

Email: info@shoppetisfy.com

Business Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Response Time

We aim to respond to all inquiries within 24–48 business hours.

Need help with your order?

Please include the following in your message so we can help faster:

• Full name
• Order number
• Email used at checkout
• Brief description of the issue

Common reasons customers contact us

• Order tracking
• Shipping questions
• Returns and refunds
• Damaged or incorrect items
• Product questions

You can also visit our FAQ and Shipping Policy pages for quick answers to common questions.

Thank you for shopping with Petisfy.