Terms of service

Terms of Service

Last Updated: August 13, 2026

Welcome to Petisfy. These Terms of Service ("Terms") govern your access to and use of the Petisfy website, including shoppetisfy.com, and your purchase of products through our online store.

Petisfy is operated by AMSAJ ENTERPRISES LLC. By accessing our website or purchasing products from us, you agree to these Terms and our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with these Terms, please do not use our website or purchase products from us.

1. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to use our website or place an order.

By using our website, you confirm that the information you provide is accurate and complete.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our website are accurate.

However, colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, limit quantities, or discontinue products at any time.

3. Orders and Acceptance

When you place an order, you are submitting a request to purchase the products in your order.

After you place an order, you will receive an order confirmation. An order is considered accepted when we confirm the order and process payment.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing or product information, inventory issues, or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been processed, we will issue a refund for the amount paid for the cancelled order.

4. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and availability may change at any time.

You agree to provide accurate billing, payment, shipping, and contact information when placing an order.

Applicable taxes and shipping charges will be shown during checkout when applicable.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times shown on our website are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, customs processing, or other transportation disruptions.

If your order is delayed, lost, or arrives damaged, please contact us at info@shoppetisfy.com so we can assist you.

For complete information about processing times, delivery estimates, shipping charges, and shipping issues, please review our Shipping Policy.

6. Returns and Refunds

Returns, refunds, exchanges, and damaged or defective products are handled according to our Refund Policy.

Please review our Refund Policy before placing an order so you understand the applicable return requirements and procedures.

7. Cancellations

If you need to cancel an order, contact us as soon as possible at info@shoppetisfy.com.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible and the order may need to be handled according to our Refund Policy.

8. Intellectual Property

All content on the Petisfy website, including text, logos, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to Petisfy or its respective owners and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our website content without our prior written permission.

9. Acceptable Use

You agree to use our website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to interfere with the operation or security of the website.

  • Introduce viruses, malware, or other harmful code.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Use our website to infringe the rights of others.

  • Provide false or misleading information.

  • Attempt to disrupt the website or its services.

We may restrict or terminate access to the website when reasonably necessary to protect our business, customers, website, or systems.

10. Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

These services and websites are operated independently from Petisfy. We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may also be subject to their own terms and policies.

11. Shopify

Petisfy's online store is hosted and powered by Shopify.

Although Shopify provides the technology that allows us to operate our online store, purchases made through Petisfy are transactions between you and AMSAJ ENTERPRISES LLC.

Your use of Shopify-powered features may also be subject to Shopify's applicable terms and policies.

12. Reviews and Customer Feedback

If you submit reviews, comments, photographs, suggestions, or other content to Petisfy, you represent that you have the right to submit that content and that it does not violate the rights of another person or applicable law.

By submitting content to us, you grant Petisfy a non-exclusive, royalty-free right to use, reproduce, display, and publish that content in connection with our business, website, marketing, and products.

We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, defamatory, or otherwise inappropriate.

13. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Petisfy and AMSAJ ENTERPRISES LLC. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your violation of another person's rights.

16. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page. Changes become effective when posted on our website unless otherwise stated.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be handled in courts with appropriate jurisdiction, subject to any rights or requirements provided by applicable law.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the agreement between you and Petisfy concerning your use of our website and purchases from our store, except where additional terms apply to a particular product or service.

20. Contact Information

Questions about these Terms of Service should be sent to:

AMSAJ ENTERPRISES LLC.
Email: info@shoppetisfy.com
Phone: +1 (214) 881-8787
Address: 325 E Phillips Street, Apt 23
Richardson, Texas 75081
United States

Website: shoppetisfy.com